Dear Valued Patient,
We would like to reassure you that we are doing our best to protect your health during the current Coronavirus / COVID-19 pandemic. Our offices remain open and very stringent hygiene precautions are in place. We are prepared to safely evaluate and treat patients, especially those needing chronic disease management and with acute non-respiratory infection problems.
If you have any symptoms of respiratory infection such as fever, cough, nasal congestion, sore throat or shortness of breath, do not enter the office.
Instead, call the respective Jackson Medical Group office and speak with a receptionist. Currently, we are screening patients with a “Testing Triage Tool” developed by the Santa Barbara County Public Health Department with assistance from Cottage Health and Sansum Clinic. Either a receptionist or medical assistant will ask you several questions and take your telephone number. One of our medical providers will then call you within a reasonable time and perform a telephone assessment. Recommendations will be made regarding further assessment and potential treatment.
Laboratory testing kits and protective supplies for this infection are in very short supply. Furthermore, there are concerns about the accuracy of the current diagnostic tests available in this country.
Please keep in mind that there are large amounts of information available online, some of which is inaccurate. Please check updates from only reliable sources such as the Centers for Disease Control, the World Health Organization and the Santa Barbara County Public Health Department.
Wishing you the best of health during this difficult time,
Douglas R. Jackson, M.D.
Jackson Medical Group